PRIVACY POLICY Last Updated: January 24, 2025 This Privacy Policy describes how Hub4Machines Technologies Pvt. Ltd. (“Hub4Machines”, “we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you visit or use www.hub4machines.com (the “Site”) and related services (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy. 1. Information We Collect Information You Provide We may collect: * Name, company name, designation and address. * Email address and phone number. * Billing and shipping details. * Account login credentials. * GST details and business information. * Order and transaction details. * Product inquiries and customer support communications. * Vendor and seller registration information. Information Collected Automatically We may collect: * IP address. * Browser and device information. * Operating system. * Pages visited and browsing activity. * Session information. * Cookies and analytics data. Information Received from Third Parties We may receive information from: * Payment gateway providers. * Logistics and shipping partners. * Analytics providers. * Marketing partners. * Social media platforms. * Government and verification databases, where applicable. ⸻ 2. How We Use Your Information We use your information to: * Create and manage user accounts. * Process orders and transactions. * Connect buyers with sellers. * Provide quotations and customer support. * Verify sellers and vendors. * Improve website functionality and user experience. * Send order updates and service notifications. * Conduct analytics and performance monitoring. * Prevent fraud and unauthorized activities. * Comply with legal and regulatory obligations. * Send promotional and marketing communications. ⸻ 3. Cookies and Tracking Technologies Hub4Machines uses cookies and similar technologies to: * Improve website performance. * Remember user preferences. * Analyze traffic and user behavior. * Enhance security. * Provide personalized content and advertisements. Users may disable cookies through browser settings; however, some website features may not function properly. ⸻ 4. Sharing of Information We may share your information with: * Payment gateway providers. * Shipping and logistics partners. * Cloud hosting and IT service providers. * Analytics and marketing service providers. * Customer support providers. * Affiliates and group companies. * Government authorities or law enforcement agencies when required by law. We do not sell personal information to third parties. ⸻ 5. Marketplace and Vendor Information Hub4Machines operates as a B2B industrial marketplace. Information provided by buyers may be shared with sellers to facilitate inquiries, quotations, transactions, installations, or after-sales support. Information provided by sellers may be displayed publicly on the platform to promote their products and services. ⸻ 6. Data Security We implement commercially reasonable security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. ⸻ 7. Data Retention We retain personal information for as long as necessary to: * Maintain accounts. * Complete transactions. * Provide customer support. * Meet legal and regulatory requirements. * Resolve disputes and enforce agreements. ⸻ 8. Third-Party Websites Our Services may contain links to third-party websites. Hub4Machines is not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of such websites independently. ⸻ 9. Children’s Privacy Our Services are intended for business users and individuals above 18 years of age. We do not knowingly collect information from children under 18 years. ⸻ 10. International Data Transfers Your information may be processed or stored outside your country of residence by our service providers or partners. By using our Services, you consent to such transfers. ⸻ 11. Your Rights Subject to applicable laws, you may have the right to: * Access your personal information. * Correct inaccurate information. * Request deletion of your information. * Withdraw consent for marketing communications. * Restrict certain processing activities. * Request a copy of your information. To exercise these rights, please contact us. ⸻ 12. Changes to this Privacy Policy We may update this Privacy Policy periodically. Changes become effective upon posting on www.hub4machines.com. Continued use of the Services constitutes acceptance of the revised Privacy Policy. ⸻ 13. Contact Us Hub4Machines Technologies Pvt. Ltd. Hinjewadi, Pune – 411057 Maharashtra, India Email: shriram@hub4machines.com For privacy-related concerns, requests, or complaints, please contact us at the above email address. ⸻ By using Hub4Machines.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.